REPORT A COUNTERFEIT PRODUCT

Jacob Bromwell® is committed to producing quality products with a fine regard for detail. To ensure the integrity of our products, we have implemented strict quality control standards and have partnered with trusted distributors and retailers around the world. This established relationship with authorized retailers ensures that our customers receive exceptional service and quality products, along with a Lifetime Warranty on most products.

The success of Jacob Bromwell® has made it a target of counterfeiters and unauthorized retailers selling inferior products to unsuspecting customers. When Jacob Bromwell®-branded products or look-alikes are purchased from unauthorized retailers, we cannot guarantee the quality or authenticity of the products, making them ineligible for Jacob Bromwell®'s warranty protection. This is why warranty claims must be accompanied by acceptable proof of purchase from jacobbromwell.com or an authorized retailer. Unfortunately, we regularly hear from customers who accidentally purchased counterfeit products online.

We encourage customers to avoid purchasing Jacob Bromwell® products from unauthorized retail channels such as flea markets, discount websites and third-party marketplaces like eBay. Aside from the risk of receiving inferior products (or no products at all), personal information and credit card details may be vulnerable to theft or fraud.

If you suspect that a company or individual is advertising or selling counterfeit or unauthorized Jacob Bromwell® products, please contact us at counterfeit@jacobbromwell.com